Email Support

Hey, I was just wondering how long it takes usually to get through to Support? Ive contacted them previously and got through within under 24 Hours had a response i got my first Otaku Box and I believe i got sent an incorrect figure as i had ordered a figure from the shop and i got one that wasnt on the sheet nor did i buy and if im not mistaken it wasnt a bonus either and on my account im listed for a size small shirt and i received a medium shirt i tried it on to see if the medium fits me still and nope its wayyyyyy too big for me

And is there a way to get Ecchi and Non Ecchi in the one box or not?

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nice ta meet’cha @Gadzstar

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Not that I know of, that’s why I was subscribing to two different boxes so I can get both.

Support email can take a few days to reply, even longer on the weekend if sent out on a Friday, Saturday, or Sunday, as those are not normal business hours.

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