I paid for my Box on may 21. And I have not received it when I try to track it it says unable to find
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Welcome @Biomist666. Did you contact support@theotakubox.com?
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Welcome @Biomist666 
You can always contact support@theotakubox.com
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Welcome @Biomist666
Along with the support links the others have, I have other information too.
Since you paid on May 21st, that would be the payment for June 1st- 7th which means it ships out June 24th which means it should be arriving any day now.
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Welcome to the Community @Biomist666 . Boxe billed from the 21th was shipped on the 28th of the month. It should arrive in 2 to 3 weeks, depending on where you live globally. If it is unable to tract, you can contact support@theotakubox.com Liz will help you out with this issue.
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Could someone help me, and tell me what was in junes box please. Cause I got a box but I think it’s mays, and not junes. What was in this one I got in short order was the medpack, and flask, etc. so if someone can tell me I would appreciate it
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I found images of the new boxes on the website https://theotakubox.com/.
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Ah Okies so it was junes box I got and may is missing in action. Atleast the email I got said it’ll be send out a replacement on the 24th
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Same problem. Ordered mine June 12th and it has been in “partially fullfilled” for about two weeks. No response to emails or text. I have no problem trashing a company on every forum and board I can find if I get ripped off. Not a threat, just a fact.
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This seems to be a problem. I don’t know if it is chronic or temporary but doesn’t speak well of the company.
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You email at support@theotakubox.com?
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Yes I did. Got an autoreply.
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Ok. She will reply.
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Great to hear that. Hope the May box replacement will arrive soon 
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