Site request

Could you please bring back the option to pre pay for boxes. I miss that option, and it would greatly help me in not worrying about missing one.

3 Likes

You can change your subscription to 3 months , 6 months or annual. I’ve made a change a few months ago to annual. :innocent:

4 Likes

Oh, well for me there is not options for that it only shows one month option :frowning:

1 Like

hm… you can cancel the current one and just start a new one or check with the CS team. I’m sure they can manage it.

3 Likes

I messaged Liz to see if she can help me out.

2 Likes

Don’t message Liz here, there is a customer support email for questions where you would get your answer faster: support@theotakubox.com

2 Likes

I recommend to never cancel your subscription for any changes. Contact support@theotakubox.com and let them make the changes.

3 Likes