Could you please bring back the option to pre pay for boxes. I miss that option, and it would greatly help me in not worrying about missing one.
3 Likes
You can change your subscription to 3 months , 6 months or annual. I’ve made a change a few months ago to annual. 
4 Likes
Oh, well for me there is not options for that it only shows one month option 
1 Like
hm… you can cancel the current one and just start a new one or check with the CS team. I’m sure they can manage it.
3 Likes
I messaged Liz to see if she can help me out.
2 Likes
Don’t message Liz here, there is a customer support email for questions where you would get your answer faster: support@theotakubox.com
2 Likes
I recommend to never cancel your subscription for any changes. Contact support@theotakubox.com and let them make the changes.
3 Likes