Been trying to send an email the last few days but i keep getting an error email back saying that the email is bad… even after copy and paste from website. My figure has fallen over/doesnt stand up right and got the weong shirt size😅
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Welcome to the community! It does that from time to time. Keep trying and it will go through.
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welcome to the community, and yea keep trying to email for support, you’ll get through eventually. support@theotakubox.com
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Ah ok. Thanks guys. And id just just my bad luck so far or is it normal to have the figures not want to stand up. I think 2/4 so far have been duds. Oke of them i used superglue and it still didnt wanna cooperate lol
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Yeah, there have been a couple wonky ones lately.
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Ah ok. Well good to know that is used to be better/perfect. Lol
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Thank you thank you
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Have you got through support@theotakubox.com yet?
If not, please PM me your email address that was used to subscribe the box.
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Didnt work today. But dont know how to pm either
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Click (or tap) on Asuna’s name, then click on the envelope. Follow prompts from there.
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Ah ok. Dont see it. I assume you have to be so far into this to do that. Gotta go back and read the welcome guide again. Ik i saw something in there
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Yeap he can PM. Let me leave a message for him.
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Welcome to the community! 
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