Sometimes such things may happen, but not to worry, you can contact Customer Support at support@theotakubox.com with this issue details.
6 Likes
Thank you I reached out to them and they will be sending the new item out
6 Likes
Thank you I reached out to them and they will be sending out a new item for me
7 Likes
I got the surprised to get my box today, i was wondering where i put my card collection 39 and just realised it’s because i didn’t get the box ^^’
The only sad part for me is the figurine come with one arm broken 
But thanks to the support who answer quickly, they gonna send me a new one 
7 Likes
@Lunick Welcome to the forum! Hope you have a great time here. Sorry to hear about the figure, which one was it?
4 Likes
thx you two ^^
It was the Rem one just like on Metallam one a little up
4 Likes
Ty ty ^^
5 Likes
Welcome to the Community! Sad to hear about the figure 
Is it possible to stick it somehow?
3 Likes
He said “stick it,” heh-heh, heh-heh!
Seriously, @Lunick if you want to try gluing it, I recommend Gorilla Glue gel superglue.
3 Likes
lmao 
I can hear their giggle in my head
2 Likes
That used to be my message notification sound until my anal-retentive boss told me it was inappropriate for the workplace.
He now has his own ringtone.
2 Likes
